Upsleeve

Support

Something not working, a price that looks wrong, or an idea? Email bcastellanos@icloud.com and say which card or screen it's about.

In the app, Profile → Help → Email support starts the email for you.

Where do prices come from?

Raw card values use TCGplayer market data for English cards, refreshed once a day. Graded values come from sold listings. Every price is an estimate.

Is my collection backed up?

It lives on your phone, and iCloud keeps your devices in sync. Profile → Data → Export Backup saves a copy with photos any time. With a free account, Upsleeve also keeps a copy on its server (without photos) that you can restore on a new phone.

How do I cancel or restore Upsleeve Pro?

Apple bills the subscription: on your iPhone, open Settings, tap your name, then Subscriptions. On a new phone, open Upsleeve Pro in the app and tap Restore purchases.

How do I report or block someone?

On their profile, collection or feed entry, tap … (or long-press the feed entry), then Report or Block. Reports are reviewed within 24 hours.

How do I delete my account?

Profile → Profile → Delete Account. Your account and everything shared from it are deleted; the collection on your phone stays.